Specialist Learning Management

About this Position The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the HRDirect Process specifically handling the operation of Learning Management. What you´ll do Supporting employees‘ personal development in all Henkel countries from the booking to the financial processing to the evaluation of the seminar. Organizing and documenting trainings according to business needs in CSOD and other Learning Management tools as per our internal guidelines and manuals. Monitoring the quality and success of trainings completed by analyzing the feedback received from the participants. Acting as point of contact for internal and external stakeholders and offer them continuous support. Ensuring that the services are delivered in time and have perfect quality, meeting the internal stakeholders‘ expectations. Ensuring KPIs are meeting the Global and local targets on a monthly basis.