Parking Safety Ambassador Disney Springs Garages ( Evening shift )

Location: Disney Springs Garages (Orange, Lime, Grapefruit) Position: Parking Safety Ambassador (GSP) Pay rate: $16/hour Schedule: 3:15p.m. - 12:00a.m. Sun-Thurs                     3:45p.m. - 12:30a.m. Fri-Sat                      Shift days will vary and may include weekends. At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.  The Parking Safety Ambassador provides a welcoming, service-focused presence while supporting the overall safety, traffic flow, and operational awareness of the parking facility. This role emphasizes guest assistance and observation and report safety functions, including mobile patrols using a company vehicle. Also, the role requires facility awareness, with limited security duties such as observation, reporting, and incident documentation. The Facility Safety Ambassador does not perform enforcement, physical intervention, or law enforcement duties. Key Responsibilities Greet arriving and departing guests in a friendly, courteous, and professional manner  Assist guests with parking questions, directions, and locating their vehicles  Educate guests on parking policies and assist with pay machine operation  Communicate clearly and respectfully with guests, clients, and teammates at all times  Escalate guest concerns or operational issues to the Shift Lead or Operations Manager  Direct vehicle and pedestrian traffic to promote safe and efficient flow  Assist with traffic control at entrances and exits as needed  Perform vehicle counts to ensure parking areas do not exceed capacity  Support daily parking operations as directed by management  Conduct regular rounds of parking facilities, including garages, lots, and surrounding areas  Perform mobile patrols using a company vehicle as assigned  Observe and report safety hazards, fire risks, equipment issues, unauthorized people, or suspicious activity  Complete basic incident reports for damages, thefts, claims, or safety concerns  Immediately report accidents, incidents, or unsafe conditions to the Operations Manager or Shift Lead  Assist with basic upkeep and minor troubleshooting of parking equipment as directed  Monitor facility conditions and promptly report maintenance or safety issues  Skills, Knowledge and Expertise Strong customer service and communication skills  Ability to observe, document, and report incidents accurately  Ability to follow procedures and escalate concerns appropriately  Prior experience in customer service, parking, hospitality, security‑adjacent, or facilities roles preferred but not required  REQUIREMENTS:   Must be at least 18 years of age  Valid driver’s license with an acceptable driving record  Flexibility to work all shifts.   Must successfully pass a background check, in accordance with company policy and applicable laws  Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.  PHYSICAL DEMANDS:   Ability to stand and walk for extended periods, sometimes for the entire shift  Ability to operate a company vehicle safely and responsibly  Ability to remain alert, mobile, and professional throughout the shift  WORKING CONDITIONS:   Work is performed outdoors for extended periods of time including up to the entire duration of a shift, harsh weather conditions: excessive heat, cold, and inclement weather.   This position thrives on consistency, with repetitive tasks that ensure everything runs like clockwork.   Benefits Join our team and enjoy an outstanding benefits package, including: (Full Time Only)  Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.  Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.  Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.  401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.  Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.  Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.   (Part Time)  401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.  Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.  Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.  Union: If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).