Staff Engineer (Client Ops)

<div class="content-intro"><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p> <p>If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p><span style="text-decoration: underline;"><strong>Staff Engineer</strong></span></p> <p><strong>Madrid Office - Hybrid: 4 days in the office, 1 day working from home</strong></p> <p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch. We'd love to discuss how Ebury can accelerate your career so you can shape the future.</p> <p><strong>Are you ready to be an Eburian?</strong></p> <div id="page-1" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0">Ebury is seeking exceptional and highly motivated experienced <strong>Fullstack Engineers </strong>to join our <strong>Client Ops team</strong> in Málaga or Madrid. This is an opportunity to make a significant impact within a leading FinTech firm. From your first day you'll be an integral part of the team, contributing to missioncritical projects and shipping production code early. We are committed to identifying and nurturing future technical leaders; for those who demonstrate exceptional performance and aptitude, we offer an accelerated path for career progression. Our team is distributed across Europe and works collaboratively across domains. We're shifting from owning every domain's Salesforce workflow toward <strong>building reusable, end-to-end services for the company,</strong> using Salesforce as a platform rather than the place all logic accumulates. You'll be the engineering backbone of that direction across a broad and evolving portfolio of services: not adding the next Salesforce integration, but building the services that let us stop adding them. One current flagship example is the <strong>Client Service</strong>, the platform that holds client data and permissions as a source of truth, but the role reaches well beyond any single project.</div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0"> </div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0"> <div id="page-2" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-1"><strong>Key Responsibilities:</strong></div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-1"> </div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-1">The work spans a broad and evolving portfolio of platforms and services. The examples below are illustrative of the kind of problems you'll take on, not the limits of the role.</div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-1"> <ul> <li>Design, build and operate reusable backend services, in Python or TypeScript/Node.js, that hold data and permissions as a source of truth and expose clean APIs other domains across Ebury consume. Our Client Service platform is the current flagship example: upgrading it into a default core service for client data instead of letting that logic accumulate in Salesforce.</li> <li>Lead migrations that retire our reliance on legacy integrations, for example the Salesforce-to-BOS sync, serving data directly from purpose-built services with clear data contracts and source-of-truth boundaries.</li> <li>Move complex domain logic (for example Lending, Underwriting and Trade Finance workflows) out of Salesforce configuration and into purpose-built platforms, cutting the complexity that lives in the CRM today.</li> <li>Design new services with teammates and engineering leaders through the Request For Comments (RFC) process.</li> <li>Take full ownership under the "You build it, you own it" philosophy, covering both development and maintenance.</li> <li>Build production-grade AI: automated chat responses and deterministic workflow triggers, integrating LLMs (Claude / Gemini) so Ops agents handle exceptions, not routine cases.</li> <li>Help stand up durable orchestration (Temporal) that domain teams migrate their processes onto.</li> <li>Build and operate services with standard APIs, monitoring, alerting, observability, idempotency and external-system integration.</li> <li>Collaborate across cross-functional teams, including product managers, designers and other engineers, to deliver robust features and products across the full software development lifecycle.</li> <li>Contribute to technical discussions and architectural design reviews, and uphold engineering best practices through rigorous code reviews, automated testing and CI/CD.</li> <li>Write testable code with good coverage, and ship through CI and Terraform-managed infrastructure.</li> <li>Leverage the latest AI tools to augment your skills and accelerate delivery. We champion their responsible use: you must be able to fully understand and own any code or solution you produce.</li> <li>Communicate clearly in English, written and spoken.</li> <li>Stay current with emerging technologies and practices.</li> </ul> <div id="page-3" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-2"><strong>Required Qualifications </strong></div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-2"> <ul> <li>Strong knowledge of algorithms, object-oriented and functional design, and best-practice patterns.</li> <li>Bachelor's or Master's in Computer Science or a related field, or equivalent experience.</li> <li>5+ years backend software engineering (Senior) / 7+ years with crossdomain architectural impact (Staff), with solid distributed-systems and cloud-native depth. Competency, attitude and ability matter more to us than a precise number of years.</li> <li><strong>Experience working in fintech or within the financial services industry. </strong></li> <li>Backend depth: production backend services covering data modeling, API design, async patterns, idempotency, and failure modes in microservices. This is the core capability we're hiring for. We build new services in both Python and TypeScript/Node.js, and strong depth in either (with willingness to work across both) is what we're looking for.</li> <li>Source-of-truth systems design: you reason clearly about source-of-truth and data-contract boundaries, what a core service owns versus what it merely integrates with, and synchronous vs asynchronous trade-offs and consistency.</li> <li>Platform mindset: you enjoy building reusable services that other teams depend on, and you're motivated by reducing complexity and movin