Vendor & Compliance Assistant

We are seeking a highly organized and detail-oriented Operations & Compliance Assistant to support vendor management and social media compliance programs. This is a task-based execution role focused on collecting, organizing, and preparing data and reports across multiple systems. The role is designed to remove administrative and operational workload from leadership, allowing them to focus on program management, interpretation, and decision-making. Key Responsibilities Vendor Management (Approx. 60%)  Assist with vendor due diligence processes within Ncontracts   Organize and maintain vendor profiles and supporting documentation   Bring legacy vendor profiles (147+) up to current standards   Track completion status and maintain clean, structured records   Prepare standardized reports based on vendor data  Social Media Compliance (Approx. 15%)  Review Comergence reports for assigned loan officers   Organize findings and prepare reports for review   Ensure reports are ready for internal review by mid-week (Wednesday target)   Format and prepare communications for loan officers and marketing teams  Operations & Coordination (Approx. 25%)  Track and monitor offshore team activity and progress   Assist in coordinating communication across teams   Support implementation of standardized processes through documentation and reporting   Maintain trackers and task lists (Excel-based)   Provide daily updates and assist with prioritization planning  Systems & Tools  Ncontracts   Comergence   Encompass   Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint)   PDF-based reporting  Work Style & Expectations  Execution-focused role (not responsible for analysis or decision-making)   Moderate accuracy required — work should be reliable and not require rework   Ability to balance speed and attention to detail depending on task   Strong adherence to processes and structured workflows   Comfortable working with evolving priorities and processes  Communication & Workflow  Daily communication with manager (via Teams/Outlook)   Ability to coordinate with offshore teams as needed   Provide end-of-day updates and assist in setting next-day priorities   Work within a structured weekly cadence (e.g., social media compliance reporting deadlines)  Skills, Knowledge and Expertise Strong written and verbal English communication skills  Ability to work full-time, aligned to 9:00 AM – 6:00 PM CST  High level of organization and process discipline  Comfortable working across multiple systems and managing data Preferred Qualifications (Nice-to-Haves) Experience in mortgage, banking, or financial services Exposure to compliance or vendor management processes Experience with reporting and documentation workflows Familiarity with tools like Ncontracts, Comergence, or Encompass Benefits Above market salary HMO on Day 1 for principal and two dependents Government-mandated benefits Performance-based Incentives Quarterly Company Events In-depth training for career growth Great Company Culture and HR experience 1,000 PHP De Minimis Equipment and software provided