Software Engineer, Agentic AI

<p><span style="font-size: 12pt;"><strong>This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.</strong></span></p> <p><span style="font-size: 12pt;"><a href="https://tulip.co/">Tulip</a>, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.</span></p> <p><span style="font-size: 12pt;">A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”</span></p> <h2><span style="font-size: 12pt;"><strong>About You</strong></span></h2> <p><span style="font-size: 12pt;">You’re a builder at heart — someone who thrives on pushing product forward and finding elegant solutions to hard problems. You have a product mindset and genuine empathy for the end user, which means you don’t just ship features, you think about how they land. You have a deep curiosity for AI agentic patterns and are eager to architect novel user experiences around these capabilities. You’re comfortable moving across a large technology stack and energized by the pace of a team that’s actively shaping what AI looks like in industrial environments.</span></p> <h2><span style="font-size: 12pt;"><strong>What skills or experience do I need?</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">2-3+ years of software engineering experience, ideally at a SaaS or enterprise software company</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong proficiency in TypeScript; ReactJS experience is a plus</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hands-on experience integrating LLM APIs (e.g., Anthropic, OpenAI), including streaming responses and structured outputs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Working knowledge of agentic patterns: MCP, tool invocation, and multi-step reasoning</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with API design and RESTful service integration</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficiency in unit and integration testing, debugging, and code quality practices</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Design and build AI agentic features that integrate with existing product capabilities and deliver meaningful user experiences</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Write clean, well-tested, and maintainable TypeScript code across the stack</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Evaluate, integrate, and extend LLM-based components including tool invocation, structured outputs, and multi-step reasoning flows</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with Product and Design to translate user needs into technical requirements and system designs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Debug, troubleshoot, and continuously improve the reliability and performance of agentic systems</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to technical documentation and share findings across the team to raise collective understanding of AI patterns</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Key Collaborators</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Engineering</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Product Design</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Product Management</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Working At Tulip</strong></span></h2> <p><span style="font-size: 12pt;">We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.</span></p> <p><span style="font-size: 12pt;">We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Direct impact on product and culture</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Company equity</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D, FSA, Commuter Benefits, Parental Leave, and 401(K)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexible work schedule and unlimited vacation policy</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Virtual company events and happy hours</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Fitness subsidies</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dog-friendly office</span></li> </ul> <p><span style="font-size: 12pt;">We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.</span></p> <p><span style="font-size: 12pt;">The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related