Valet - Winnipeg Richardson International Airport

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.    The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Key Responsibilities Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices  Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location  Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems  Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed  Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items  Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required  Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution  Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary  Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead  Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times  Skills, Knowledge and Expertise Excellent customer service and communication skills   Ability to communicate with guests   Ability to learn quickly and use sound decision making to thrive in fast-paced environments   Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot   Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift   Previous valet experience preferred   Ability to operate manual transmission vehicles (stick shift)   REQUIREMENTS:   Must be at least 18 years of age  Valid driver’s license with good driving records.   Must successfully pass a background check, in accordance with company policy and applicable laws  Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law  PHYSICAL DEMANDS:   Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot  Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift   Occasionally lift and carry customer luggage or personal items, up to 50 lbs   WORKING CONDITIONS:   Work is performed in parking facilities including garages, lots, booths, and outdoor areas.   Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season.   Fast‑paced environment requiring consistent customer interaction.   Exposure to vehicle traffic, noise, and varying weather conditions.   Interaction with upset or frustrated customers while maintaining professionalism.    OTHER DUTIES:   Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice  Benefits Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home  Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.     UNION:   If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).