Cashier - Carillon Hotel and Spa

Position: Full-Time Cashier Location: Carillon Hotel and Spa (6801 Collins Ave) Pay: $14/hour Schedule: Shift times will vary and may include weekends At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.  We are looking for an organized and detailed oriented individual to work with in a Parking Cashier position. The Cashier is responsible for operating a designated parking location by accurately performing cash and electronic transactions while delivering exceptional customer service. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests. The Cashier works closely with team members and management to ensure compliance with cash-handling procedures, safety standards, and company policies while consistently exceeding customer and client expectations. Key Responsibilities Accurately process cash, credit card, and other payment transactions  Maintain organized cash drawer and tickets at all times  Prepare cash control and summary sheets neatly and accurately  Report all cash overages and shortages promptly  Ensure adequate change is available throughout the shift  Complete shift and daily reconciliations of receipts, cash, and charges  Perform revenue drops following location-specific procedures  Secure all funds and control documents in deposit bags prior to deposit  Greet and depart guests in a friendly, courteous, and professional manner  Provide exceptional customer service by being pleasant, helpful, and solution-oriented  Resolve customer complaints quickly and efficiently, escalating when necessary  Answer guest questions and provide clear information regarding parking procedures  Communicate respectfully and professionally with guests, clients, and teammates  Issue and/or collect visitor parking tickets  Match visitor ticket forms when original tickets cannot be located  Assist guests entering or exiting the property  Answer telephone calls promptly and courteously, when required  Maintain a clean, orderly, and safe cashier booth and surrounding work area  Clean and organize the interior of the booth and booth windows  Ensure signage and equipment are clean and free of vandalism or graffiti  Walk the parking lot to pick up trash and replace garbage liners as needed  Ensure supplies are stocked, properly stacked, and organized  Maintain a safe and secure work environment at all times  Lock windows and doors and secure cash if leaving the booth for any reason  Report all accidents, incidents, suspicious activity, or safety concerns immediately  Adhere to all company policies, procedures, and safety standards  Follow Reimagined Parking dress code and grooming standards  Ensure punctuality and accurate timecard punches at the start and end of each shift   OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice  Skills, Knowledge and Expertise Excellent customer service and interpersonal communication skills  Ability to communicate clearly and professionally with guests  Strong attention to detail and accuracy  Basic math and cash-handling skills  Ability to learn quickly and make sound decisions in a fast-paced environment  Previous cash-handling experience is an asset  Previous customer service experience preferred  REQUIREMENTS:   Must be at least 18 years of age  Must successfully pass a background check, in accordance with company policy and applicable laws  (US) Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.  Benefits Join our team and enjoy an outstanding benefits package, including: (Full Time Only)  Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.  Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.  Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.  401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.  Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.  Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.   (Part Time)  401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.  Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.  Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.  Union: If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).