Early Childhood Site Supervisor

About Neighborhood House Neighborhood House is a non-profit agency providing social services for children, families, seniors, and people experiencing food and housing insecurity. We have been engaging in anti-poverty work for 120 years, offering a safety net to ensure that our community has the support they need to thrive. Our Head Start Program Neighborhood House’s Head Start program provides an opportunity for participants to learn, grow, and thrive in an environment that emphasizes parents as primary teachers, a co-operative environment between families, teachers, family advocates, home visitors, and other staff, connection to community resources, and learning through child-led play. Our program is designed to meet the needs of and to provide school readiness skills to all eligible children, including those with special needs and disabilities, so our community’s children and families are stronger for life. POSITION SUMMARY The Early Childhood Site Supervisor serves as both an operational and cultural leader, ensuring the effective implementation of Head Start and/or Early Head Start programs that promote equity, inclusion, and excellence in early learning. Positioned as a mid-level administrative leader, the Site Supervisor operates at the vital intersection between management and frontline staff, translating policies and procedures into daily practice, ensuring compliance, and fostering coordinated service delivery across program components. This role oversees all site-level program operations, integrating educational, health, nutrition, family engagement, and community partnership components to provide holistic, high-quality support to children and families. Reporting directly to the Education Manager, the Site Supervisor monitors for compliance, follows up on concerns, and ensures that program expectations are consistently and effectively implemented at the site level. As a culture setter and people leader, the Site Supervisor models professionalism, empathy, and collaboration while cultivating a positive, inclusive, and mission-driven workplace. They provide direct supervision, coaching, and evaluation for classroom and/or home visiting staff, support individualized professional growth, and promote reflective, culturally responsive practice. The Site Supervisor also leads staff and volunteer screening, interviewing, hiring, and onboarding processes to ensure alignment with program standards and values. Operationally, the Site Supervisor manages the daily functions of the site, including facilities oversight, health and safety compliance, documentation accuracy, and coordination of resources. They maintain readiness for licensing and program monitoring, completing licensing renewal processes under the oversight of the Education Manager. Through data tracking, observation, and feedback, the Site Supervisor identifies trends, guides continuous improvement, and ensures that every operational detail aligns with program goals and regulatory requirements. Externally, the Site Supervisor serves as a liaison and advocate, building and maintaining strong relationships with families, community partners, and collaborative agencies. These partnerships are essential in supporting comprehensive, wraparound services that enhance family engagement, child development, and school readiness. In all aspects of their work, the Site Supervisor functions as a strategic integrator of people, processes, and culture, balancing operational excellence, compliance, and human connection to ensure that every child and family receives high-quality, equitable, and coordinated support. JOB DUTIES & RESPONSIBILITIES Program Oversight and Integration Oversees all site-level operations for Head Start and/or Early Head Start classrooms to ensure full implementation of program policies, procedures, and performance standards. In collaboration and partnership with component area managers, integrates educational, health, nutrition, and family engagement services to provide comprehensive, coordinated support for children and families. Monitors classroom and site activities to ensure alignment with the organization’s mission, vision, and goals and adherence to Head Start Program Performance Standards, state licensing requirements, and agency procedures. Reviews classroom operations, schedules, and curriculum implementation to assess quality and identify areas for improvement; collaborates with management staff to develop and implement corrective action or quality improvement plans. Ensures attendance is accurately recorded and monitored; partners with the Family Services team to follow up on absences, document reasons, and address patterns of unexcused absences. Participates and collaborates as an active member of the agency’s Leadership Team, contributing to site planning, coordination, and problem-solving across program components. Ensures lesson plans, assessments, and child portfolios are completed, reviewed, and posted in alignment with program expectations; provides feedback and follow-up support as needed. Facilitates on-site services provided by mental health and inclusion specialists; ensures classroom staff actively support service delivery and documentation requirements. Maintains CLASS reliability and conducts CLASS observations as assigned. Staff Supervision, Development, and Culture Setting Provides direct supervision to approximately 12–15 classroom staff, including teachers, assistant teachers, and classroom aides, ensuring appropriate ratios, scheduling, and classroom coverage. Conducts regular performance observations and evaluations in collaboration with the Education Manager, providing coaching, feedback, and performance improvement support. Holds monthly one-on-one meetings with each staff member to review performance, discuss goals, address challenges, provide professional guidance, monitor professional development hours to ensure compliance with state licensing requirements, and develop individualized professional development plans to address areas for growth and support ongoing competency and career advancement. Promotes a positive, inclusive, and mission-driven workplace culture that reflects the organization’s values of equity, respect, and continuous learning. Ensures staff attendance at all required professional development opportunities, tracks completion of training hours, and follows up with staff to schedule make-up sessions as needed. Screens, interviews, and recommends candidates for hire; leads new hire onboarding and orientation under the direction of the Education Manager. Under the supervision and guidance of the Education Manager, oversees volunteer onboarding, scheduling, and tracking; serves as the direct contact for daily volunteer engagement, ensuring positive experiences and adherence to program expectations. Supervision & Team Development Provides consistent supervision, coaching, and mentorship to staff, fostering professional growth, skill development, and accountability. Sets clear goals and expectations and manages performance in alignment with organizational policies. Maintains open and timely communication with staff through regular 1:1 check-ins, feedback, and team meetings. Promotes a positive, inclusive, and collaborative team culture that supports engagement, retention, and employee well-being. Ensures staff have the necessary tools, resources, and training to succeed in their roles. Addresses team conflicts and support staff in resolving challenges constructively. Supports effective onboarding of new hires. Ensures accurate timecard reporting and attendance tracking. Facility and Resource Management Ensure that maintenance, cleanliness, and the organization of the physical facility are a safe and developmentally appropriate environment for children and staff. Report needed facility repairs, maintenance requests, and janitorial service needs to the Facilities Manager in a timely fashion. Manages site inventory, including janitorial